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Post in Customer Support
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Rough member

I have already spent $1000 but my status keep saying I still need to pay $275. Does anyone has the same experience? Thanks! 

Re: Rough member

HI @yam0717,

 

@Kim888 and @AznAngelLiz are correct! I will take a look at your account then send you a PM.

 

Always,
Danee

Re: Rough member

@yam0717 have you spent $1000 during this calendar year? That status generally tells you how much more you need to spend to maintain rouge for the following year. Your tag says rouge now but you need to spend another $1000 during this year to re-rouge for next year. 

if you did spend it this year, was it during the sale and did your order ship already? Sometimes it doesn’t update until your order ships. 

if it’s none of those, I suggest posting in customer support so a mod can assist you 

Re: Rough member

I was going to say the same about waiting for shipment. Points don't usually reflect till your order is shipped.

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