Rouge Shipping

[Volcano3]

I’ve easily spent $500.00 this month at Sephora. Your shipping sucks. As a Rouge the 2 day shipping never works out. It’s more like 4-5 days and I didn’t have products that needed to be ground shipped due to ingredients. Ugh. My Rouge status is good through 2019. Don’t know if I’ll continue to be a Rouge after that. The “perks” we’re supposed to get just don’t seem to be there. The sale in the fall is great. But for the amount of money I spend on my makeup addiction I feel I need more kickbacks. 🤷🏼‍♀️

[RaquelBT]

Hi @Volcano3,

I'm very sorry to hear this and appreciate you taking the time to provide us this feedback. I'll be sure to send the information you've provided to the appropriate department for improvements. Please feel free to send me a private message if you need assistance with anything. Thank you. 🙂

Best Regards,

❤️ Raquel