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Post in Customer Support
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ibitt
NEWCOMER I
‎12-19-2023 12:36 PM
‎12-19-2023 12:36 PM

Rewards points - Expire?

Anyone know if your rewards points expire at the end of the year or do they roll into the next year?

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LaurieBT
MOD
‎12-19-2023 12:53 PM
‎12-19-2023 12:53 PM

Re: Rewards points - Expire?

Hi @ibitt,

 

Points only expire at the end of the year if your account was inactive for 12 consecutive months or longer. As long as you have made a purchase, redeemed a reward, or the birthday gift, or a gift card within the year, you can continue to accumulate your points and they will roll over into next year. Please let us know if you have any additional questions. Thank you! 

 

Best regards,

Laurie

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