Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Rewards Bazaar

I placed an order on the 2nd of December, and I have been saving my points,  so I could get something nice in the 1000pts and up.  Well,  of course they are always gone before you can ever get them.  Therefore,  I ordered a couple of things to spend some of my points and then received and updated order stating that two of the items that I wanted were no longer available?  However,  I looked at the bazaar and there were both of the items still showing available the following day.  Now only one of the bags are showing available????  I give up.  I really used to be excited about letting my points add up,  but it all for no good reason.  Thanks for any information that would help me understand why this is the way it is????    Rhonda

Re: Rewards Bazaar

Hi @Rhonii I'm sorry to hear that happened! I will look into this for you and send you a message with more information. 

Re: Rewards Bazaar

Hi Keelybt, 

I thank you so much.  I was expecting this,  but your help is so greatly appreciated.  I was really disappointed when they took them from my order,  but then had them still available the same day?   Thanks again for your time.  

2 Replies
Conversation Stats
  • 2 replies
  • 230 views
  • 0 Hearts Given
  • 2 Contributors