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Post in Customer Support

Rewards Bazaar Products Arrived Leaking

Hello Sephora mods! 

Unfortunately my recent Rewards Bazaar item, Farmacy Plump, Plump and Away came leaking? The Filling Good is covered in a film and mess and the bag had a little bit of staining and the box had some creamy mess in it. The Filling Good came not full as well. Is there anything that can be done?

Thanks!

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Re: Rewards Bazaar Products Arrived Leaking

Hi @haleyvvvv,

 

I'm so sorry to see this! I'll send you a message shortly.

 

Warm regards,

Laurie

Re: Rewards Bazaar Products Arrived Leaking

So disappointing!

 

I received a Belief set as a point perk and the gel packs burst too.  

 

🥺🥺

Re: Rewards Bazaar Products Arrived Leaking

Hi @jessicabb,

 

I am sorry to hear that! I will send you a private message.

 

Best Wishes,

 

Janean

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  • 20210806_175453~2.jpg
  • 20210806_175519~2.jpg