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Post in Customer Support

Reviews

Can we not access our reviews history anymore? I’ve previously been able to access my own product reviews to help me decide on future purchases. Do we have to search item by item now or.  ?

Re: Reviews

@cgm2 At this time, you can view your reviews on the individual product pages. The removal of the Ratings & Reviews summary page on Community profiles is something we're aware of and is the unintended result of some improvements Sephora has been making behind the scenes. We're working on a better user experience for accessing reviews from the profile page. We apologize for the inconvenience of no longer having a summary page, and we hope to be able to bring it back soon. Thank you!

Re: Reviews

@cgm2 I was told they are working on it. Sometimes I see mine appear under my profile in the Sephora app but not all the time. 

Re: Reviews

I just noticed I can’t find mine either unless I go into the app. To find your reviews on the app you go to 

Profile 

and scroll down and there should be a list of recently reviewed items it shows more recent ones but not all I’m sure there’s a way to do it but if your seeing none I would try that. 🫶 @cgm2 

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