Reviews

[faeriegirl]

Hi,

I have been trying to find all of my previously reviewed products and I can’t find the link for them in my profile. Could you please let me know how to access them? 

Thank you!

[LaurieBT]

Hi @faeriegirl,

I'm sorry for the trouble and thank you for reaching out! At this time, you can view your reviews on the individual product pages. The removal of the Ratings & Reviews summary page on Community profiles is something that we're aware of and is the unintended result of some Ratings & Reviews and Questions & Answers improvements Sephora has been making behind the scenes. We're working on a better user experience for accessing and viewing reviews from the profile page. We apologize for the inconvenience of no longer having a summary page, and we hope to be able to bring it back soon. Thank you!

Warm regards,

Laurie 

[Maggah]

Hi Laurie, it’s been a while since we lost our community review page. Sephora is inconsistent with publishing and our review gets lost and I can’t find it 

[LaurieBT]

Hi @Maggah,

We apologize for any inconvenience this causes and hope to bring the review summary pages back in the near future. I'll share your feedback with our teams and appreciate you reaching out to us! 

Best,

Laurie 

[faeriegirl]

Thank you @LaurieBT!