Review not posted after 3 days

[Thushara]

I recently reviewed the new L’Oocitane Almond Shower Cream and it hasn’t been posted yet! The app is not allowing me to re submit a review. Please help!

[DaneeBT]

@Thushara I see that your review was successfully submitted and approved for sku 2747673. However, I see that the item is currently out of stock and the product page is not currently available. 

[Thushara]

I think the name of the product on website is Noursihing Whipped Almond Delicious Shower Body Cleanser. Its available on the site. I am unable to find my review which am supposed to share with the brand as I had received it free in exchange or my thoughts on the product. Please help

[DaneeBT]

@Thushara I'm sorry, I didn't realize your review was submitted on our Canadian website! I do see that it was approved and apologize it's not showing on the product page although it was approved. I just removed the review. Can you please try resubmitting it again directly on the ppage here > https://www.sephora.com/ca/en/product/l-occitane-nourishing-whipped-almond-delicious-shower-body-cle... 

Here is your review > "Love how this product leaves you feeling like you stepped out of a spa. Its whipped butter like formula hydrates and nourishes the skin without the awful greasy residue unlike other creamy shower cleansers. However, I do find the need to use quite a bit of product for it to lather well. It also has a soft scent of almond oil much like other products from this line that lingers on the skin which doesn’t bother me at all! Overall its a lovely product for a little pamper session in the shower."

If you receive an error when trying to submit it, please try again after 24-48 hours. Thank you! 

[Thushara]

Hi, I am still unable to re submit a review after 5 days now! I am unable to submit a screenshot of the review to the brand who sent me the product. Pls help!

[keelybt]

@Thushara Can you please confirm which product review you are trying to locate? 

[Thushara]

The product is Nourishing Whipped Almond Delicious Shower Body Cleanser

[LaurieBT]

@Thushara, please try to resubmit your review for the L'Occitane Nourishing Whipped Almond Delicious Shower Body Cleanser from the product page here: https://www.sephora.com/ca/en/product/l-occitane-nourishing-whipped-almond-delicious-shower-body-cle... 

Please let us know once you have resubmitted the review so we can make sure it's approved quickly. Thank you!

[Thushara]

1. I have re submitted it just now and it finally went through. Kindly do the needful so it is approved and posted. Appreciate the support.

[keelybt]

@Thushara This has been approved and you should see it added to the product page within 24 hours. Please let us know if you do not see it added within that time frame.