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Review Not Posted

Hi! I submitted a few reviews multiple times in the past few months and none of those reviews have been posted even after the 72 hour mark. I followed all of the review rules and regulations and have submitted via desktop, mobile browser and the Sephora app. I even cleared my cache and spoke to numerous Sephora customer service reps over the phone and the issue has still not been resolved. I submitted multiple reviews for the following items: Kosas Wet Oil Plumping Treatment Gloss, Kosas GrowPotion and the Kosas Plump & Juicy Spray On Serum. The plumping treatment gloss was originally posted and then disappeared. I submitted a few more times after that and it never posted. I recently submitted for two different Viori shampoo and conditioner sets in hope they will post within 72 hours. Please advise on how to resolve this issue.


Re: Review Not Posted

Hi @potionspatterns


I will look into this then send you a PM!



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