Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results forย 
Search instead forย 
Did you mean:ย 
Post in Customer Support
|

Review Not Posted

Hi! I submitted a few reviews multiple times in the past few months and none of those reviews have been posted even after the 72 hour mark. I followed all of the review rules and regulations and have submitted via desktop, mobile browser and the Sephora app. I even cleared my cache and spoke to numerous Sephora customer service reps over the phone and the issue has still not been resolved. I submitted multiple reviews for the following items: Kosas Wet Oil Plumping Treatment Gloss, Kosas GrowPotion and the Kosas Plump & Juicy Spray On Serum. The plumping treatment gloss was originally posted and then disappeared. I submitted a few more times after that and it never posted. I recently submitted for two different Viori shampoo and conditioner sets in hope they will post within 72 hours. Please advise on how to resolve this issue.

Tags:

Re: Review Not Posted

Hi @potionspatterns

 

I will look into this then send you a PM!


Regards

Danee

1 Reply
Conversation Stats
  • 1 reply
  • 84 views
  • 1 Hearts Given
  • 2 Contributors
testing