Returns

[Jameees]

Hey, I thought this would be quicker to ask rather than search for myself, but I bought a cleanser yesterday, and used it twice.  And I feel like it isn't for me.  I was wondering if it is still eligible to return.  

[LaurieBT]

Hi @Jameees,

Yes, if this was a store purchase, our stores can accept gently used returns with proof of purchase, such as the receipt or your Beauty Insider account information. If you return your item within 30 days you can receive a refund, and within 31-60 days you can receive a store merchandise credit or do an exchange. For more details, please visit: https://www.sephora.com/beauty/returns-exchanges

Thank you!

Best regards,

Laurie