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Post in Customer Support
JEGD
NEWCOMER I Vib
‎07-23-2023 06:26 AM
‎07-23-2023 06:26 AM

Returns

We purchased an eye cream for my husband in May of last year. He recently just told me he stopped using it after a week because it burned his eyes. It’s a full bottle. Can it still be returned for a refund or exchange?

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DaneeBT
MOD Rouge
‎07-23-2023 07:32 AM
‎07-23-2023 07:32 AM

Re: Returns

Hi @JEGD If the item was purchased last year, regretfully, it cannot be returned or exchanged. For information regarding our return/exchange policy, please visit https://sephora.com/returns-exchanges Thank you.

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  • 1 reply
  • ‎07-23-2023 06:26 AM
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