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Post in Customer Support
caber
NEWCOMER I Rouge
‎08-27-2020 09:58 PM
‎08-27-2020 09:58 PM

Returns

I'm attempting to begin a return via mail but keep getting a "we can't recognize that order number or zip" message. The information is definitely correct so why isn't it being recognized?

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1 Reply
DaneeBT
MOD Rouge
‎08-28-2020 06:42 AM
‎08-28-2020 06:42 AM

Re: Returns

Hi @caber,


Sorry to hear that! I'll send you a PM to further assist.

 

Always,
Danee

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  • ‎08-27-2020 09:58 PM
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