Returns during COVID 19

[Lucyloovee]

Hi I recently purchase a perfume set in store this past weekend. However, I realized it was the wrong perfume I wanted to get my mom. I wanted to make a full return, would they accept it? It’s un opened. 

[DaneeBT]

Hi @Lucyloovee,

Yes, the store should accept the item with your receipt! Please contact your local Sephora store directly for information regarding their return/exchange policy. Thank you!

Always,
Danee

[1Maddy]

Hi Everyone,

I tried to make a return of a sealed perfume on December 30th, 2020 and was told no returns in-store at the Bloor Street Toronto store until further notice (presumably when the lockdown ends).  Hope this helps someone from making an unnecessary trip.

Lori