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Post in Customer Support

Returns and exchange

Hello so I ordered this tory burch signature eau de perfume on 08/16/2021. Before this I got a sample of this perfume in my past purchases and I really loved the fragrance but when I ordered this perfume it's fragrance seemed very different thn the sample. I'm not satisfied with this purchase of mine because it seems like the perfume is a bit old or maybe it's different thn the sample. I order my stuff on my USA address and thn get it shipped to Pakistan. I have received the perfume just 2 days back and I'm not satisfied with it. My order had few other things too but they are all fine. I am a frequent buyer and use my international visa card for my purchases. Please let me know what can be done in this regard. I want a refund or and exchange for this item. Kindly help me with it. I got this perfume in 50 ml. But totally disappointed with the fragrance as it seemed different from the sample. 


Re: Returns and exchange

@murktalpur I'm sorry to hear that you are disappointed with your purchase. You can view our full return policy here>

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