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Post in Customer Support
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Returning birthday gift

I ordered some clean hair products assuming the fragrance wouldn’t irritate my allergies. Unfortunately the hair products were too strongly scented and I had to return them. While doing the return on the the app, I was asked if I wanted to also return the free birthday gift. I wasn’t happy with the Kosas duo I received so I also returned it. Will I have the option to receive a new birthday gift?

1 Reply

Re: Returning birthday gift

@AnnieWarbucks I'm sorry to hear your products didn't work out for you! You do not need to return the birthday gift with the items. 

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