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Post in Customer Support
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Returning a foreo?

Hi there, I wasn't sure if this was the right place to post but anyways..

I purchased the Foreo Luna 2 during the VIB Rouge Sale about two weeks ago and I unpacked the item. I gently used the Foreo on my hand with a bit of face cleanser foam to make sure that it wasn't too rough on my skin (as I have really sensitive skin) However, I just wasn't in love with it. Considering that I unpackaged the item and somewhat used it, would I still be able to return the product? 

1 Reply

Re: Returning a foreo?

Hi @ddchieng,

 

I'm sorry to hear this item isn't working out for you! We are able to accept gently used items. For more information regarding returns, please visit the following link:

 

sephora.com/returns-exchanges

 

Thank you!

 

Always,

Danee

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