Returning a Gift without a receipt?

[JennyMM]

Hello,

I recently received a dr.brandt skincare item as a birthday gift. However, I have tried the product before and it broke me out. A receipt was not included in the bag with the gift, but I'm fairly certain the item was purchased at Sephora because the person who gifted it solely shops there for makeup/skincare/haircare. Is it possible for me to return this?

[RichardBT]

Hello @JennyMM,

Sorry to hear that this Dr.Brandt item broke you out. For a return without a receipt, I do recommend reaching out to your local Sephora location for assistance. I will link you to our in-store return and exchange policy so that you are familiar with how we approach gift returns without a receipt! Hope this helps!

> https://www.sephora.com/returns-exchanges

 Cheers,

Richard