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Post in Customer Support
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Returning A Damaged Item

I just received my order and one of the items was damaged. I called customer service for a replacement and they said I would receive an email about returning the previous item. Do I have to return this item since I'm not getting a refund? 

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Re: Returning A Damaged Item

Hi @Britmeisterr,

 

I will send you a private message to provide further assistance. 

 

Stay Gorgeous,

Penelope

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