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Post in Customer Support

Return

Hi,

 

I bought UD setting spray, but I don’t need it now.

 

I don’t have the receipt.

 

Please advise

 

Thanks

 

Re: Return

@sukhkay @If you are returning it in store, you don’t need your receipt but the phone number or email tied to your account since we can look up your purchase history 

Re: Return

But I didn’t used my Sephora app or phone number while purchasing 

Re: Return

@sukhkay Our stores would need to be able to verify your purchase in order to accept your return. 

Re: Return

@sukhkay if you have no proof of purchase you wouldn't be able to return it.

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