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[bstephanie13]

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[LaurieBT]

Hi @bstephanie13,

My apologies, we needed to remove the image from your post for security purposes. It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with more information, I'll be happy to look into your inquiry. Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you! 

Best regards,

Laurie