Return

[Ukyochan]

I went to a store to return a sephora favorites box power of the petal and they did not accept it because I had use an item in the set. this is unacceptable I did not use all the items and on top it was within the thirty days. I was treated very rudely. I want a refund or store credit for my store purchase made in April 18th 2017. I have the receipt and provided it. I bought this in store. this was not a online purchase.  I was not told these boxes were finale sale. The box had items where it was only one use so why would that make it wrong to test it. Jars can be tested and returned if not satisfied. 

[JaneanBT]

Hi @Ukyochan,

I am very sorry for the difficulty you have had returning your item at your local Sephora. I am going to send you a private message in regards to this.

Best Wishes,

Janean