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Post in Customer Support

Return w/o box and receipt?

I got a gift for an eyeshadow palette and I threw the box away in a rush. I don't have a gift receipt either so am I still able to return the product? 

Re: Return w/o box and receipt?

@lalazina,

 

I am sorry to hear that the item did not work out for you! If the gift was purchased in store, I suggest visiting your local Sephora Store https://www.sephora.com/store-locations-events for assistance with the return/exchange. If you have questions about your return, I suggest contacting your local Sephora Store prior to visiting.

❤️ Melissa
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