Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|
thecelticfury
NEWCOMER I Vib
‎10-20-2018 02:20 PM
‎10-20-2018 02:20 PM

Return to Sender

UPS was unable to deliver my order because of front door issues (honestly they didn’t even try). So they dropped it off at a designated place that has ridiculous hours and is completely out of my area, so I won’t be able to retrieve the package before it’s returned to Sephora. Will I receive a refund upon return? 

0
Reply
1 Reply
DaneeBT
MOD Rouge
‎10-20-2018 02:32 PM
‎10-20-2018 02:32 PM

Re: Return to Sender

Hi @thecelticfury,

 

I'm really sorry to hear you haven't received your package! I'm sending you a PM to help.

 

Always,

Danee

0
Reply
1 Reply
Conversation Stats
  • 1 reply
  • ‎10-20-2018 02:20 PM
  • 310 views
  • 0 Hearts Given
  • 2 Contributors