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Post in Customer Support
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JNicoleO
NEWCOMER I Rouge
‎01-07-2021 07:18 PM
‎01-07-2021 07:18 PM

Return stuck in “on its way”

Sent in a return by mail and it’s been stuck at “on its way” since December 8th. I’ve called Sephora customer service and they said there’s no issue I just have to wait... it’s been over 30 days! 

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DaneeBT
MOD Rouge
‎01-08-2021 05:18 AM
‎01-08-2021 05:18 AM

Re: Return stuck in “on its way”

Hi @JNicoleO,

 

I'm sorry to hear about this. I will send you a PM to gather more info.

 

Always,

Danee

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  • 1 reply
  • ‎01-07-2021 07:18 PM
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