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Post in Customer Support

Return or Exchange after using Employee Appreciation Code

Hi there! 

 

Like many, I went a little crazy at Sephora during the Employee Appreciation Event. After swatching the HUDA palette, I realized I'd rather return it for ABH prism. I know with returns, I can get the price minus the discount but with exchanges, am I able to apply 20% to the other/new item? If so, I'm heading to Sephora tomorrow. Thanks!

Re: Return or Exchange after using Employee Appreciation Code

Hi CatherineJoySF,

 

Generally speaking, once a promotion has ended, it can no longer be applied. The 20% off would not be able to be applied to a new item. 

 

I apologize for any inconvenience!

 

Rest assured, we have some more exciting promotions coming your way soon!

 

Bisous, 

 

Sian

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