Return nightmare

[JustMe2026]

Guys I would like to report that my order finally updated with FedEx today my merit retrospect made it from a city in Washington State to Oregon it has sat in Washington since March 13th freaking me out thinking it was lost the phlur hasn't update but I feel confident now that it will I couldn't figure out how to delete this post so I just updated it

[JustMe2026]

Guys I cannot figure out how to delete this post but I want to update that the tracking finally update today on the merit retrospect and it is in portland finally

[keelybt]

@JustMe2026 I'm sorry to hear that! It looks like your private messages are currently turned off. Please send me a private message with your registered order number or you can contact Sephora privately through Facebook, X or Instagram for further assistance. You can adjust your account settings (the gear icon) on a desktop or mobile web browser, not the app.

[JustMe2026]

I'm just getting the hang of using the community page and my Internet is being glitchy respond here if you didn't receive a message and I'll try a 2nd time

[JustMe2026]

Hi keely I shot you a message and turned on my messages I was quite mad when I posted yesterday I had just left the post office for the 2nd time the phlur never even left the post office and the worker wouldn't even pretend to go look for it he was rude and kept saying file a claim filing a claim has never worked out for me in the past so it is totally frustrating to hear that