Return after 90 days due to allergy?

[Anonymous]

Hi, I have been battling with a developing allergy to a clinique 3 step system I purchased in store, I don't have the receipt though it does show up on my beauty insider account as a purchase with the date and price, it was September 28 2017 and I can't continue to use the product as it is now giving me the equivalent to mild chemical burns. 

Do I have any options here or just chuck the set?

[MaliBT]

Hi @Anonymous, 

Sorry to hear about this! Since it was an in store purchase you will need to contact the store for assistance with an exchange or return. I would just let the store know that they can view this purchase in your Beauty Insider account. If you need further assistance with this, please send me a private message and I would be happy to help! 

Best, 

Mali

[fieldsofclover]

How much of the set have you used? 1/4 of the bottles? More?

[Srccsimmons]

I bet you are going to have to accept the loss, unfortunately. If you bought it Sept 28th, that is 4 months ago (Oct28/Nov28/Dec28/Jan26). I doubt there is a store anywhere that would refund a used beauty or skin care product after four months. Sorry you are having issues, but I think you are out of luck.