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Post in Customer Support
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Return Request

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hello.

Can I return this order?
The product size was incorrect.

Return costs may be deducted from your refund amount. Please issue a prepaid label.

thank you.

2 Replies

Re: Return Request

Hi @MMSSTT,

 

I'm sorry about this! Online orders can be returned by mail or in store. If we receive your return within 30 days you will receive a refund. If we receive it within 31-60 days you will receive an online credit (if you returned by mail) or an in-store credit (if you returned in store). 

 

To create a free return shipping label please visit: https://returns.narvar.com/sephora/returns?locale=en_US

 

Please also note that your order number was removed from your post for security purposes.

 

Best regards,

Laurie 

Re: Return Request

So, I wouldn’t have the money back ? 

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