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Post in Customer Support
kaylaloraine
NEWCOMER I Insider
‎02-03-2018 04:35 PM
‎02-03-2018 04:35 PM

Retuns

I have two foundations I don't like anymore and I would like to return it but I don't have the boxes or receipts. I'm a beauty insider and don't know how to go about this.

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1 Reply
PenelopeBT
ALUM II Insider
‎02-03-2018 05:04 PM
‎02-03-2018 05:04 PM

Re: Retuns

Hi @kaylaloraine,

 

If you're a Beauty Insider, they can look up your Purchase History in store. Without a receipt, you can receive store credit or an exchange. Returns are ultimately up to the store's discretion. I recommend calling your local Sephora location for further information.

 

Warm Regards,

Penelope

 

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  • ‎02-03-2018 04:35 PM
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