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Post in Customer Support
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Anonymous Insider
‎01-10-2017 04:57 PM
‎01-10-2017 04:57 PM

Request for Refund for Flash 1 Day Shipping

Hi

 

I placed 2 orders on 6 Jan, one with the regular Flash 2 day and paid Flash 1 day for the other order as I needed the items for a trip tomorrow. Both orders are only delivered tomorrow which defeats the purpose of paying more to have it delivered earlier. Do I get shipping charges refund for this?

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NikaBT
ALUM II Insider
‎01-10-2017 05:05 PM
‎01-10-2017 05:05 PM

Re: Request for Refund for Flash 1 Day Shipping

Hi shanshanshan, 

 

Sorry about this! I'll take a look into your orders and send a PM soon.

Kindly,
Nika
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