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Post in Customer Support
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Removing Things from Cart

This is unexceptable!!!!  Enough complaints on here about not being able to remove things from there cart!!!  once you go to checkout and then review your order.  There is no Remove button regardless of browser.  For a put together website it is hard for me to believe that this has not been corrected.  I am so aggravated from going round and round trying to remove items that i will be purchasing from ULTA.  Fix this!! To actualy not allow people to remove the items it so ridiculous that i cant believe its not international-l !!.  when done shopping and going to your cart yes you can remove.  but when you hit checkout and review your order there is no way to cancel the order or to delete items from your cart.  So you either buy them or go to ulta and get what you want.  Crazy!!.  

2 Replies

Re: Removing Things from Cart

Hi @kimmy241,

 

I m very sorry for the trouble caused and thank you sharing your feedback. I have shared this issue with the appropriate department to be looked into. Thank you for your patience as we look into this. 

 

Best Wishes,

 

Janean

Re: Removing Things from Cart

this is AN ONGOING issue. literally not even a way to SEE the cart until you're in the check out process and then there is still no way to remove items.

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