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Post in Customer Support
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Regarding returns

Hi there,

 

I had returns I sent out that were supposed to be received yesterday, now it just says the item is delayed without any specific updates. Can someone check the status of the item? 

 

Thank you so much

Re: Regarding returns

@Maddieso I will send you a PM for more information. 

Re: Regarding returns

Hi there, it seems that not all of my returns have been processed, I have returned Vitamin F and Retinol 0.5%, however my account has only been refunded $10.12. Would you be able to help me out? 

 

Thank you so much

 

Re: Regarding returns

Hi @Maddieso,

 

I'm happy to check on this and I'll send you a message shortly.

 

Best regards,

Laurie

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