Regarding returns

[dashjen]

Hello, i made 2 returns at Sephora on Friday 11/10 one was from an online return and one was made in store. Both were credited back to my account but i have yet to see them returned to it. I don’t have any pending transactions from Sephora and it has never taken this long to receive a refund, from anyone. 

Thanks!

[LaurieBT]

Hi @dashjen,

If you have not yet received a refund, please send me a private message and be sure to include your registered email address so I may assist further. For immediate assistance, please contact us at 1-877-Sephora (1-877-737-4672). Thank you! 

- Laurie

[lorrainejrd7]

When returned as credit back, it can take up to 5 days. Like stated from the other individual anything over the weekend won't post until tonight so you may see it as early as tomorrow morning.

[MissPuff]

@dashjen Fridays and weekends are a bit of a no-man's land when it comes to banking and transactions. Most transactions will not fully post to accounts till Monday so I'd check again today!

[dashjen]

---

MissPuff wrote:

@dashjen Fridays and weekends are a bit of a no-man's land when it comes to banking and transactions. Most transactions will not fully post to accounts till Monday so I'd check again today!

---

I still don’t have anything on my account from Sephora and nothing pending.