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Post in Customer Support

Regarding a return label

Hello,

I have a question regarding returning an item by mail.

I printed a return label within 60 days but I am afraid that the item will arrive after 60 days. 

Will I get store credit for the return?

If so, can I send someone to return in store?

Because I might not be able to return with my crazy schedule this week

Re: Regarding a return label

Hi @ER1CAK1M,

 

I am sorry to hear that your products did not work out for you. If you send the items within 60 days you should receive your full refund. You can also return the items in store, but make sure that you have your proof of purchase and original form of payment. I hope that this helps.

 

Best,

Zakiya

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