Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Refund

Hello,

 

I received an email saying I purchased the Same Day Delivery subscription for $66 CAD. I thought I canceled this order, so I don't know why I'm being charged. This happened this morning so it is within 24 hours of being charged, I want to talk to customer support about what can be done to refund the subscription as I'm not going to use it at all this year. 

 

Re: Refund

@CharlotteSA  I'm sorry to hear that! It looks like your private messages are currently turned off. Please send me a private message with your registered email address or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service

1 Reply
Conversation Stats
  • 1 reply
  • 146 views
  • 0 Hearts Given
  • 2 Contributors