Refund

[sebastianco]

Spoiler

Refund for ch lotion

 

I bought the 23rd a product for Christmas, and at the midnight i got an email saying that the delivery was cancelled, because they no longer had the product, i got told to get a refund and wait, but still got no response or my refund, contact me via email: ---

[LaurieBT]

@sebastianco, I'm sorry to hear this! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with your order number, I'll look into this. 

Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. 

Please kindly note that the order information and your email address have been removed from your post for security purposes. We are only able to assist with order-specific information privately. Thank you!