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Post in Customer Support
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gurlhi
NEWCOMER I Insider
‎12-16-2024 11:41 AM
‎12-16-2024 11:41 AM

Refund

Basically I bought 2 things one got canceled the other i have received and i have not gotten a refund for the cancelled item 

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keelybt
MOD Rouge
‎12-16-2024 02:48 PM
‎12-16-2024 02:48 PM

Re: Refund

@gurlhi  We only charge your card once the order has shipped and for the amount of the items, we were able to ship. I do see that you were not charged for the cancelled item, and that original pending authorization should be released within 1 billing cycle, depending on your financial institution. 

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  • 1 reply
  • ‎12-16-2024 11:41 AM
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