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Post in Customer Support
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viole152
NEWCOMER I Insider
‎11-11-2023 11:48 AM
‎11-11-2023 11:48 AM

Refund

I ordered a Paula’s choice toner on November the 9th and canceled it the same day I want to know when I get my refund or how long it takes

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DaneeBT
MOD Rouge
‎11-11-2023 12:04 PM
‎11-11-2023 12:04 PM

Re: Refund

Hi @viole152 As the order was cancelled, please rest assured you have not been cancelled. The amount you're seeing on your bank statement is a temporary pending authorization, not a charge, and it'll automatically drop within 1-7 business days! 

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  • 1 reply
  • ‎11-11-2023 11:48 AM
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