Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Refund

I recently bought a product using after pay about a week ago, i paid the first instalment and then my order got canceled. Will Sephora refund me my money? I don’t understand why it’s not back in my account yet and why after pay still wants me to pay the next instalment. Can someone help that knows?

Re: Refund

Was this matter resolved? Because I also had sephora cancel my order and afterpay is still saying I'm due the last 3 payments 

Re: Refund

Hi @kemanuel,

 

I'm sorry to hear this and I'll send you a message shortly.

 

Best,

Laurie

Re: Refund

@lizs123 I will send you a PM to help. 

3 Replies
Conversation Stats
  • 3 replies
  • 281 views
  • 0 Hearts Given
  • 4 Contributors
testing