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Post in Customer Support
Anonymous Insider
‎12-12-2017 01:28 PM
‎12-12-2017 01:28 PM

Refund

Hi, on November 27 I went to Sephora store to return a item and they told me they refund the money to my depit card is been 11 days and I haven’t seen my refund. How much longer is going to take to see my refund back in my account. 😞 

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RichardBT
ALUM II Insider
‎12-12-2017 04:47 PM
‎12-12-2017 04:47 PM

Re: Refund

Hello @Anonymous,

 

We're so sorry to see this. Unfortunately, we are unable to look into in-store purchases and returns on your behalf. We do recommend reaching out to the store location directly to inquire about your return. We apologize for this.

 

Cheer,

 

Richard

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  • 1 reply
  • ‎12-12-2017 01:28 PM
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