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Anonymous Insider

Refund to the wrong card

I refund my lipstick in a store. But I used a credit card which is different from the card I used to place my order. So I wonder whether the refund is successful? The refund showed approved at the store. It has been more than one week but I still didn't get the refund. 

 

 

Re: Refund to the wrong card

Hi @Anonymous,


Since your refund was processed in stores, I highly recommend contacting the store you were at directly, so they can best assist. Their phone number should be provided at the top of your receipt or you can find their contact information here > https://www.sephora.com/store-locations-events. 🙂

 

Best Regards.


❤️ Raquel 

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