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Post in Customer Support
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Refund to a gift card?

I paid for an order with 2 gift cards, and two days after I placed the order I was sent a shipping notice and got another email that one of myitems had been canceled due to it being out of stock. I was told I would receive a refund for the item that was canceled. I am wondering if I will get a refund to one of the gift cards I used (I threw one awaybecause it had no money left on it after I placed my order) or if I will get store credit or some other form of payment. I emailed customersupport and got an automated email in return that had nothing to do with my question. I replied to that email like it said and still haven’t heard back. I would really like to know how I will get my refund as the gift cards I used to pay for my order were birthday presents. Thanks

Re: Refund to a gift card?

Hi @Brennanm141 I'm sorry to hear that one of the items from your order was cancelled. The funds would automatically go back to the gift card. If you still need assistance, please send me a PM with your order number.

Re: Refund to a gift card?

I am in a similar situation. I really regret sending my product back rather than waiting to take it into the store for a gift card reimbursed right away. 

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