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Post in Customer Support
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Leinuo
NEWCOMER I
‎12-21-2023 04:02 PM
‎12-21-2023 04:02 PM

Refund money

I have made a return today however I did not get my money back?? I returned it in store with a debt card over 4 hours ago and still have not gotten my money back into my account. What should I do? Is this normal?

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LaurieBT
MOD
‎12-21-2023 04:54 PM
‎12-21-2023 04:54 PM

Re: Refund money

Hi @Leinuo,

 

Generally it can take 1-7 business days for refunds to reflect in your account. If you don't see the refund after that time frame, I'd recommend following up with the store directly so they can look into it further for you. Thank you!

 

Best regards,

Laurie 

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  • ‎12-21-2023 04:02 PM
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