Refund denied

[kadz1]

WHO IS SEPHORA TO DENY MY HARD EARNED MONEY? I WANT BACK MY MONEY. Sephora is who delivered the package to wrong address and I have picture proof based on the package courier and they're telling me I can't get back my money? Is Spehora okay? No, like are they seriously okay? This is utterly disgusting.  They're SO dismissive and eating up people's money.  I HATE SEPHORA WITH MY SOUL. I asked for two options either you send it to the CORRECT address as given the first time or a refund and you're going to tell me no ? And be RUDE about it? 

[LaurieBT]

@kadz1, I'm sorry to hear this! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with your order number and shipping address, I'll look into this. Thank you!

[kadz1]

Message sent!!