Reduction in Samples Makes Me Sad

[afibvb]

I'm very disappointed that the samples have been reduced from 3 to 2. The only reason I shop online is for the samples. I've seen a previous reply was to ask a Cast Member for samples. Well, I don't like to shop at Sephora stores in person because the customer service is lacking. I'm usually ignored and never offered a basket, let alone samples. It seems like the young gals with fake eyelashes and tons of makeup get all the attention from the Beauty Advisors. I am a frumpy, middle-aged woman who works 7 days a week and I'm not going to dress up just to get a salesperson's attention and samples. I'll most likely shop at Ulta, especially since they have Peach and Lily products which I adore. 

[StephanieSBT]

Hello @afibvb,

Thank you for reaching out about this. Samples are a wonderful addition to any order, and I understand the enjoyment of trying new products. I’m sorry the number of samples you can select is limited to two at this time.  

Thank you for your feedback! We'll forward this to the appropriate division for consideration.

Best,

Steph