Redeem birthday gift late

[hellotherelovee]

I was sadly busy with finals throught the month of May which is my birthday and failed to redeem my birthday gift. Is there any chance I could still redeem it even if its no longer May?  And if so can I only redeem it online or through the store? Because I have tried online but the option to redeem it isn't there anymore

[RebeccaBT]

Hi @hellotherelovee,

You can visit your local Sephora store to redeem your birthday gift in-store or you can contact us at 1-877-Sephora (1-877-737-4672) and a Beauty Advisor is happy to place an order for you and include the birthday gift. I hope this clarifies! 

Best,
Rebecca

[elizadeis]

when will be the latest to redeem the birthday gift? Because i suppose to get the gift on May, but until now i still can't go to the store. thanks

[LaurieBT]

Hi @elizadeis ,

If you're not able to make it into a Sephora store, please call us at 1-877-SEPHORA (1-877-737-4672) and a Beauty Advisor will assist with adding the birthday gift to your order. Thank you!

Warm regards,

Laurie

[manade]

Hi, 

I am wondering is there anyway rather than a phone call that I can contact the beauty advisor regarding my late birthday gift?

Manade

[keelybt]

@manade I will send you a PM to help. 

[hellotherelovee]

this does help thank you !