Redeem Scent Certificate online

[CatalinaMira]

Hi! I’m trying to redeem the certificate online but it’s telling me the code doesn’t exist. I don’t know what to do. I tried taking the dash out and everything but it still doesn’t let me through.

[DaneeBT]

@CatalinaMira oh no! It looks like your private messages are currently turned off. You can adjust your preferences in your settings on a browser, not the app. Please send me a private message with a clear photo of your voucher and the item you'd like to redeem or you may contact us via phone at 1-877-737-4672 or via our live chat for assistance.