Recent Order Not Showing

[claudiakim]

Hi! I ordered a few products a few days ago, and received the confirmation email, but nothing is showing up in my recent orders. How do I fix this?

[LeilaGraceB]

Same problem! Tried logging out and back in but still doesn’t so my order.

[rubinaaaape]

I have the same problem

[kaianlin]

Im having the same issue and tried everything. If I don’t get my package I want my complete money back immediately this is b.s the package should’ve been here 3 days ago.

[LaurieBT]

Hi @kaianlin,

I'm happy to check on this and I'll send you a message shortly.

Best,

Laurie

[julianneangels]

Same here. It was supposed to arrive by this Friday, so in 3 days, but suddenly it’s not showing up at all. Entire transaction is not loading... 

[keelybt]

@julianneangels I will send you a PM to help.

[Tamiaahh]

The same has happened to me I just hope it went through!

[JaneanBT]

Hi @Tamiaahh,

I will send you a private message so I can look into this for you. Thanks! 

Best Wishes,

Janean

[stormysetting]

I’m having this issue too. Signing out and signing back in didn’t work. Order placed 5/11

[keelybt]

@stormysetting I will send you a PM for more information

[Alicjaa]

I am having the same issues, both my orders are not showing up.

[LaurieBT]

Hi @Alicjaa,

Can you please try signing out and signing back in? Then please check to see if you're able to view your orders in your Order History. I'll take a look further and I'll send you a private message to follow up. 

Best,

Laurie

[dkrystyna]

This is also happening to me! Ordered April 21, 2020

[JaneanBT]

Hi @dkrystyna,

I will send you a private message so I can further assist you. Thanks! 

Best Wishes,

Janean

[Shooy]

I still have nothing in my account.. am a getting my order??

[JaneanBT]

Hi @Shooy,

I will send you a private message so I can look into this for you. Thanks! 

Best Wishes,

Janean

[whitjf]

Same here. This has been happening since the day I ordered regardless of signing out and signing in. I’ve checked every day.    Nothing.    I also have three separate orders and now the eyelash applicator is out of stock in one, I’m hoping you will send a replacement if something similar 

[LeauxLondon]

This is also happening to me. How can I confirm that my order is being processed?

[JaneanBT]

Hi @LeauxLondon,

I will send you a private message in regard to this. Thanks! 

Best Wishes,

Janean

[Shooy]

Same I ordered on April 22 and it's not showing up.