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Post in Customer Support

Received wrong order

I received a wrong order, products inside the shipping box are not what I ordered… what should I do? I used my discount core and redeem my points … how can I get my products… refund and points back… thanks for help

Re: Received wrong order

Hi @PeilinY,

 

I am sorry to hear that you did not receive the correct order. If you have not been assisted with this already, please send me a PM for further assistance.

 

Best,

Zakiya

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