Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Received wrong item?

Hello! I ordered the L'interdit Rouge EDP mini spray during the sale, but received a rollerball. I suspect it's mislabeled on the website, because I noticed now that one of the pictures shows it's a rollerball. Should I just request a return or is there any other way to fix this? Thank you? 

1000000898.png

1000000905.jpg

Re: Received wrong item?

@kisanka sorry to hear about that! It looks like your private messages are currently turned off. You can adjust your preferences in your settings on a browser, not the app. Please send me a private message with your order number or you may contact us via phone at 1-877-737-4672 or via our live chat for assistance. 

1 Reply
Conversation Stats
  • 1 reply
  • 184 views
  • 0 Hearts Given
  • 2 Contributors
Photos2
  • 1000000898.png
  • 1000000905.jpg